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General Information and Conditions of Sale

To Order, Contact:

LC LABORATORIES®
165 New Boston Street
Woburn, MA 01801 USA
Tel:  +1-781-937-0777
Fax:  +1-781-938-5420
Email:  
Click Here

For each product you wish to order, please specify name, catalog number, unit size, and number of vials desired.  Our order department is available for telephone and fax orders Monday through Friday, 9:00 a.m. to 5:00 p.m. EST/EDT.  We prefer not to receive written confirmation of telephone orders.  We are unable to ship our products to individuals not affiliated with an institution or firm.

Place Orders Directly to Our Woburn
Offices From Any Country in the World


LC Laboratories® products are no longer sold through Alexis® Corporation.  Please place all orders directly with our offices in Woburn, MA, using the above contact information.

Prices and Terms

Our prices are effective May 14, 2008, F.O.B. Woburn, Massachusetts, NET 30 days (subject to credit approval), and are subject to change without prior notice.  This catalog supersedes all previous catalogs.  Prices are shown in U.S. Dollars, Euros, Pounds Sterling, and Japanese Yen.

Credit Cards

We accept Mastercard, Visa, American Express, Discover, and JCB.

In-Stock Orders Shipped within 24 Hours

Subject to credit requirements and delays related to communications such as pro forma invoices or other paperwork needing to be confirmed or resolved, orders for in-stock products are shipped within 24 hours after we receive the order.

Domestic Shipments

Orders may be placed by phone, fax, ordinary mail, or via our website, www.LCLabs.com, for shipment to established institutions.  PLEASE DO NOT SUBMIT ORDERS VIA EMAIL.  Shipping and handling charges, insurance where appropriate, and any special packaging charges will be prepaid and added to the invoice.  Unless otherwise specified, your order will be shipped through UPS or TNT to arrive typically before Noon the following day.  Next day air services are also available through Federal Express and other carriers; additional charges will apply.  We do not offer ground or second day air shipment.

Sales and Shipments Outside the U.S.

Place orders directly to our U.S. headquarters in Woburn, MA, USA from any country in the world, in any of four currencies:  Dollars, Euros, Pounds Sterling, and Japanese Yen, as shown in the price list.  Orders from most countries (other than Japan and most members of the European Union) must be paid by credit card at the time of ordering or in advance by check or wire in U.S. dollars.  Because of the extra work and costs for shipping and preparations for customs transit, we must add additional handling charges for international shipments.  These charges do not include the cost of shipment by our choice of TNT, UPS, or Federal Express.  If you choose a different carrier, additional charges may apply.  Please clearly specify your choice of carrier when your order is placed.  We will choose an appropriate customs broker for import clearance unless you specifiy your preferred choice at the time your order is placed.

  

Exclusive Distributors

Our main office in Woburn MA, USA accepts orders from all countries in the world except Australia and Israel.  For shipments to these two countries, please order from our exclusive distributors:

AUSTRALIA

Scientifix Pty Ltd
ABN: 81083311853
Postal Address:
P.O. Box 18
Southland Centre
Cheltenham, Victoria, 3192, Australia
Free Call: 1800 007 900 (Australian Residents Only)
Phone:  +61 3 8540 5900
Fax:  +61 3 9548 7177
Email:  info@scientifix.com.au
Web:  http://www.scientifix.com.au

ISRAEL

Bar-Naor Ltd.
P.O. Box 6877
Ramat-Gan, Israel 52170
Phone:  03-618-3957
Fax:  03-760-0641
Mobile:  050-6890-875
Email:  barnaor@barnaor.com
Web:  www.barnaor.com

No Ice Needed During Shipping

Although many of our products require storage at -20 ºC for optimal long-term storage, all of our products are stable for several weeks at ambient temperatures.  Thus, all products are shipped at ambient temperature without risk of degradation; there is no need for blue ice or dry ice during shipment of any of our products.

Minimum Order

There is no minimum order; all requests for our products are welcomed.

Quantity Discounts

Larger quantities of listed compounds are usually available at significant discounts.  Please contact us for more information.

Returns

Please inspect all shipments immediately upon arrival.  In the event of any damage or discrepancy, please inform us immediately.  Goods may not be returned for credit except with our authorization and in compliance with our return shipment instructions.  If the reason for the return is not our fault, a 25% restocking charge will apply.

Material Safety Data Sheets

Material Safety Data Sheets for the compounds that LC Laboratories offers for sale are available upon request and on our website.

Use of Our Products

Our products are for research use only, and are not for food, household, or medical use.  These products may be covered by composition-of-matter, use, or process patents.  No license under any patent is granted or implied.  We assume no liability for damages or penalties resulting from use of the information or products provided herein, nor should a listing of any product or description of use be construed as a license to operate under, or a recommendation to infringe, any patent.

Warranties

We warrant that our products, at the time of shipment, conform to the descriptions as provided in our catalog, analytical information report, or other literature, if furnished to Buyer.  THIS WARRANTY IS EXCLUSIVE, AND LC LABORATORIES® MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
Since we may not be certain of your handling, storage, or application of our chemicals, we offer no warranties regarding use, and will not be responsible for any loss involving their use.
Our sole and exclusive liability with respect to products proved to our satisfaction to be defective shall be the replacement of such products without charge, or refund of the purchase price, at our sole discretion, upon the return of such products in accordance with our instructions.  LC LABORATORIES® SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR CONTINGENT DAMAGES.






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